Refund policy

Return & Exchange Policy

We want you to love your Soul Sport performance wear! If something isn’t quite right, we’re here to help.

Returns and exchanges can be requested within 30 days of your purchase date. To be eligible, items must be unworn, unwashed, in their original condition, and have all original tags attached.

Items marked as Final Sale are not eligible for return or exchange.

Return Shipping

If you purchased Recura Protected Checkout at the time of your order, you’ll receive a free prepaid return shipping label when your return is approved.

If you did not purchase Recura Protected Checkout, you can still return your item through our Returns Portal. A prepaid return label will be provided, and the cost of return shipping will be deducted from your refund.

Exchanges

Need a different size? No problem! Eligible items may be exchanged within 30 days of purchase, subject to product availability.

Refunds

Once we receive and inspect your returned item, we’ll notify you if your return has been approved. Approved refunds are issued to your original payment method within 5–7 business days after your return has been processed. Please note that your financial institution may take additional time to post the refund to your account.

Original shipping charges and optional shipping protection purchased at checkout are non-refundable.

Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll make it right as quickly as possible and cover any shipping costs associated with correcting the issue.

Questions?

If you have any questions about your return or exchange, we’re always happy to help.

Email: soulsupport@soulsport.com
Phone: (208) 557-3655

Thank you for choosing Soul Sport. We appreciate your support and are committed to making every shopping experience a great one