Accesability Statement

Last Updated: August 16, 2026

Our Commitment

At SOUL, we believe movement should be accessible to everyone—and that includes the experience of shopping with us online.

We are committed to providing a website that is welcoming, inclusive, and accessible to all visitors, regardless of ability. Accessibility is an ongoing priority, and we continually evaluate and improve our website to create the best possible experience for every customer.

Our goal is to design and maintain our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognized standard for digital accessibility. While we are continuously working toward this goal, some areas of the website may still be in the process of improvement.

How We Support Accessibility

We are committed to improving accessibility by:

  • Maintaining clear navigation and page structure.

  • Providing descriptive alternative text for meaningful images whenever possible.

  • Supporting keyboard navigation throughout our website.

  • Using sufficient color contrast to improve readability.

  • Designing forms and interactive features to work with assistive technologies.

  • Reviewing new content and product pages with accessibility in mind.

  • Regularly monitoring our website and implementing improvements as technology evolves.

Continuous Improvement

Accessibility is an ongoing process—not a one-time project. As our website grows and new features are introduced, we will continue reviewing, testing, and improving accessibility wherever possible.

We welcome feedback from our community and use it to help identify opportunities for improvement.

Third-Party Services

Our website may include content or services provided by third parties, including payment providers, shipping services, social media platforms, embedded content, or other applications. While we encourage our partners to provide accessible experiences, we cannot guarantee the accessibility of third-party content or systems that are outside our control.

Need Assistance?

If you experience difficulty accessing any part of our website, need assistance placing an order, or encounter an accessibility barrier, we’d love the opportunity to help.

Please contact us using any of the following methods:

Email: soulsupport@soulsportactive.com

Phone: (Your Customer Service Number)

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Mountain Time)

We kindly ask that you include:

  • The webpage or product you were trying to access.

  • A brief description of the issue.

  • The device and browser you were using, if known.

We strive to acknowledge accessibility requests within two business days and work diligently toward an appropriate solution.

Statement Updates

This Accessibility Statement may be updated periodically as our website, technologies, and accessibility practices continue to evolve.